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No PTZ
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By:
SteveWe
Rank:
Newbie
Topics:
3
From:
n/a
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Added:
07/13/2010 - 08:08 PM
Hello,
Just bought the pro upgrade and having crash issues with my Orbit MP-1 camera. I Can see camera and it will zoom but not PT.
On the Zoom/Face Tracking tab the zoom will work but PT arrows will not work. Also on Pan/Tilt tab the Abelcam software will sometimes crash as I change between PTZ1/PTZ2/ Virtual options and click the select button.
Thoughts?
Steve
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By:
MelvinG
Rank:
Magna Cum Laude
Topics:
515
From:
Los Angeles, USA
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Added:
07/14/2010 - 07:07 AM
Crashes confirmed on my system with my OrbitMP (new style - Tag 861305. PID_08CC). Looks like a bug - I've copied this over to the Issue Tracker.
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By:
SteveWe
Rank:
Newbie
Topics:
3
From:
n/a
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Added:
07/14/2010 - 05:07 PM
Melvin, uninstalled drivers and logitech software, then reinstalled just the driver(10.5 in my case, since I have Orbit model 861305). New drivers didn't help. Still crashing.
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By:
sse
Rank:
Magna Cum Laude
Topics:
1003
From:
Switzerland
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Added:
07/17/2010 - 05:01 AM
Steve, as I am on vacation I cannot do anything about these crashes from here. As soon as I'm back home I'll analyze the reports and I'm sure I'll find the reason for this behaviour.
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By:
MelvinG
Rank:
Magna Cum Laude
Topics:
515
From:
Los Angeles, USA
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Added:
07/17/2010 - 12:20 PM
Steve, didn't see your last post when it was new. Oops, sorry!
I didn't expect the driver change to stop the crashing - that's most likely a real AbelCam bug. However (going now into some things we discussed off-Forum) I was thinking that you would at least get some control of your PTZ (eg. from the driver's "Zoom/Face Tracking" property sheet). Did you at least get that level of control now? Also - probably a dumb question but I need to ask - you DO have Face Tracking turned Off, right?? If Face Tracking is left on, nothing's going to work as expected!
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By:
SteveWe
Rank:
Newbie
Topics:
3
From:
n/a
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Added:
07/18/2010 - 12:06 AM
Thanks guys. Still working on it from this end and no luck. 95% of the time Zoom works, but no PT. Yes, face tracking is always off. If you have any other ideas let me know and I'll try them.
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By:
sse
Rank:
Magna Cum Laude
Topics:
1003
From:
Switzerland
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Added:
07/24/2010 - 05:08 PM
Hello Steve,
please try the latest beta version available from the members only section and let me know if this solves the problem.
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